Privacy Policy

Effective from 28th July, 2025

Privacy Policy – First Clean

First Clean is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Personal Information

You may voluntarily provide us with:

  • Full name

  • Email address

  • Phone number

  • Service address

  • Billing or payment details

  • Any information submitted through contact forms, booking forms, or inquiries

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This data helps us improve website performance and user experience.


2. How We Use Your Information

First Clean uses your information to:

  • Provide and manage cleaning services

  • Respond to inquiries and customer support requests

  • Process bookings and payments

  • Communicate service updates or confirmations

  • Improve our website and service offerings

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.


3. Sharing of Information

We may share your information only in the following circumstances:

  • With trusted service providers (e.g., payment processors, scheduling tools) strictly for business operations

  • When required by law, legal process, or government request

  • To protect our rights, safety, or property

All third parties are required to keep your information confidential.


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

You can control or disable cookies through your browser settings. Note that some website features may not function properly without cookies.


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements


7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.


9. Children’s Privacy

First Clean does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.


11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

First Clean
📧 Email:
📞 Phone: 
📍 Address: